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Complete and Continue
The Customer Workshop
Setting the stage
Workshop overview
Focus on outcomes
Get some help!
Promotion // Getting buy-in
Download the PROMOTION files
Get buy in from your leaders
Get buy in from your team
Preparation
Download the PLANNING files
Set the budget
Determine the teams
Identifying customers
A communications plan
Book all the things well in advance
Prepare seed information
Train your teams
Setting up the working area
The Customer Day
Some hints and tips
The Solution Days
Self selection and organisation
Mid week mashup
The Final Presentation
Have a single master slide deck
Wrapping Up
The Retrospective
Teach online with
Mid week mashup
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